GET IN TOUCH · MON–FRI 08:00–18:00 GMT
Let's start
a conversation.
We respond personally to every enquiry, normally within one working day. For time sensitive matters, please call our team is available around the clock.
UK HEAD OFFICE · 24/7 DUTY ENGINEER
020 8836 9000DIAL +44 FROM OUTSIDE THE UK
OPENING HOURS
Mon – Fri08:00 – 18:00 GMTOur team is here
Mon – Fri18:00 – 08:00 GMTDuty engineer · operations only
Sat – Sun24 hoursDuty engineer · operations only
DEPARTMENT DIRECT LINES
Technical enquiries
Specifications, site surveys, technical briefs
engineering@[domain to supply]
Service & operations
Live sites, fault tickets, planned maintenance
service@[domain to supply]
Commercial
Contracts, tenders, framework agreements
commercial@[domain to supply]
Procurement & supply
Supplier enquiries, materials, freight
procurement@[domain to supply]
Press & media
Comment, interviews, photography requests
media@[domain to supply]
Careers
Open positions and speculative applications
careers@[domain to supply]
§ 02HEAD OFFICE
The UK base.
EMS is run from a single UK head office, alongside the works. Visits are welcome. The conference room has a kettle.
POSTAL ADDRESS
[Placeholder: client to supply]Building, Street
Town, Postcode
United Kingdom
HOW TO REACH US
- Rail[Nearest station] · approx. [time] from London
- Road[Junction off motorway] · ample lorry access
- Air[Nearest airport] · approx. [time] by road
§ 03ENQUIRY FORM
Tell us about the site.
The more we know about the load profile, the grid status and the constraint, the faster we can come back with something useful. Skip anything you cannot share.
ENQUIRY ACKNOWLEDGED · —
Thanks. We will be in touch inside one working day.
Your enquiry has been received. If the matter is time-critical, please call our UK head office on 020 8836 9000 and ask for the duty engineer.
§ 04REGIONAL DESKS
Local engineers, UK accountability.
Each regional desk runs out of a local hub and reports into the UK head office. Contact details and named leads to be supplied by the client.
KSAPRIORITY
Saudi Arabia
Hub · Riyadh
HOURS08:00 – 18:00 AST
LEADHead of Middle East
UAEACTIVE
United Arab Emirates
Hub · Abu Dhabi
HOURS08:00 – 18:00 GST
LEADRegional director
NGACTIVE
Nigeria
Hub · Lagos
HOURS08:00 – 18:00 WAT
LEADCountry manager
ZAACTIVE
South Africa
Hub · Johannesburg
HOURS08:00 – 18:00 SAST
LEADCountry manager
IEACTIVE
Republic of Ireland
Hub · Dublin
HOURS08:00 – 18:00 GMT
LEADProject lead
KZPILOT
Kazakhstan
Hub · Almaty
HOURS09:00 – 18:00 ALMT
LEADProject lead
For named leads and regional phone numbers, contact the UK head office. Local numbers issued on enquiry.